Creating Clarity from Complexity
Technical L&D Program Manager
Instructional Design & UX Designer
Learning Media Developer
Talent Development Professional
What people say about my work…
“Theresa has a unique ability to dive deeply into a high level direction, and to use her background and talents to develop creative, detailed programmatic solutions.”
— Former Manager
“She excels in building successful partnerships from the individual contributor up through the executive ranks, program management, and developing creative and valuable learning solutions..”
— Former Colleague
“Theresa is one of the most intelligent people I have ever met. She is well grounded in Instructional Design and Delivery, but she is not limited by conventional ISD practices. She will think and work "outside the box" for the success of a project. She is good... really, really good!”
— Former Colleague
“She's tech smart. Unlike many instructional designers, Theresa understands the technology behind the content.”
— Former Colleague
“She's an ideal colleague in a heavily virtual environment, reaches for the concept, takes responsibility and delivers independently.”
— Business Partner
“I have always been impressed with her extensive industry knowledge and stakeholder management skills. Theresa focuses on the needs of the business she supports and understands how best to fill the gaps to drive towards the desired results.”
— Former Colleague
“Theresa is a strong instructional designer and has a great graphic sensibility. She established the framework for blended learning for our team when we worked together in Global Learning Services at Microsoft.”
— Former Colleague
“She is a consummate professional in every aspect of her work and has both business savvy and insight which allows her to pull together diverse teams and accomplish goals in even the toughest working environment. In addition, she is also a really nice person that makes a great partner in any working relationship..”
— Former Colleague
“She's got business smarts. Her solutions were always elegant, efficient and effective and worked within the constraints of time, resources and budget.”
— Former Colleague
“She is innovative and creative, but also very aligned to corporate strategies and objectives. She always makes time to help others and is very respected by her colleagues.”
— Former Colleague
Notable Positions
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Global Field Technical Readiness Manager
Global program manager responsible for field readiness to support GTM strategy across global product releases for the internet technologies server stack, reaching tens of thousands of users. Detailed collaboration with product group engineers and testers.
Managed vendor relationships and co-designed innovative learning solutions, including role-play sales simulations.
Designer of automated “Curriculum Roadmap” tool which increased learning consumption for Microsoft internal content.
Produced interactive and engaging training material for MSNBC.com proprietary content deployment and management platform.
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Global Technical Learning Business Engagement Manager
Established strong partnership with IT executive team to develop and manage strategic learning programs, technical roadmaps, and business metrics that directly support corporate strategy.
Developed and managed technical and executive leadership learning programs, including content design for a strategic leadership program in a 4500 employee global IT organization. Successfully increased user attendance and effectiveness of program.
Managed team, co-created framework that supported a social, blended-learning onboarding program for University new hires and interns.
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Global Technical Content Design & Development Manager
Owns the end-to-end design, development, and process for technical scientific learning materials targeting Kite Pharma global staff. Includes process workflows, carefully crafted templates, and guides to create a cohesive style and tone to enhance user experience when engaging in complex technical, scientific and process content.
Fiscal year content planning via global needs analysis to determine prioritization and budgets.
Architects enterprise-level business enablement solutions for technical, scientific, and quality system compliance content, including large-scale hybrid cloud deployments for Salesforce, Vineti, LabVantage (LIMS).
My Work
To increase learner experience and enhance talent development, my learning solutions are designed to meet user needs while exceeding business expectations. As an experienced technical content designer, writer, and media developer, I believe in engaging the learner cognitively while strategically connecting content to business outcomes.
Making digital learning experiences engaging and productive through increased synthesis of knowledge attainment with business requirements
To drive consumption and usefulness of content, I architect solutions that are structured with the user in mind. I am able to take massive amounts of content and architect it into meaningful structures and flows that are intuitive to consume.
Enabling talent development by architecting content pathways to increase discoverability and drive consumption of on-demand content
As a leader in program management, I take the best of what I do and create reusable templates and processes to extend my reach and increase team effectiveness. Using data from targeted metrics, I am able to demonstrate our impact to the business to help drive talent development that aligns to the business.